LEGAL DOCUMENT
Privacy Policy
Big Brother Cams LLC · Last updated: April 3, 2026 · Effective: April 3, 2026

Your privacy is the foundation of this platform. Civilian registrant information is never shared publicly and is only accessible to verified, subscribing law enforcement agencies. This policy explains exactly what we collect, how we use it, and your rights.

1. Who We Are

Big Brother Cams LLC ("Company," "we," "us," or "our") is a Louisiana limited liability company operating the Big Brother Cams platform at bigbrothercams.com. We provide a voluntary civilian camera registry service that connects law enforcement agencies with camera-owning civilians for the purpose of aiding criminal investigations.

For privacy-related questions, contact us at: privacy@bigbrothercams.com

2. Information We Collect

From Civilian Registrants

  • Full name and email address
  • Phone number
  • Property address
  • Property type (residential or commercial)
  • Camera details (number of cameras, recording capability, live feed availability, retention period)
  • Availability status (whether you are currently home/available)
  • Account password (stored in encrypted form — we never see your plain-text password)

From Law Enforcement Agencies

  • Agency name and ORI number
  • State and jurisdiction
  • Authorized officer email address
  • Payment information (processed securely by Stripe — we do not store card numbers)
  • Subscription plan details

Automatically Collected

  • Login timestamps and session data
  • Browser type and device information
  • IP address

3. How We Use Your Information

Civilian Registrant Data

  • To display your camera listing to verified law enforcement agencies
  • To allow agencies to contact you regarding active investigations
  • To maintain your account and preferences
  • To send you notifications about your account (if enabled)

Agency Data

  • To verify law enforcement status and manage subscriptions
  • To process subscription payments through Stripe
  • To provide access to the civilian registry
  • To audit registry access for security and accountability

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Who Can See Civilian Information

Civilian registrant information — including name, address, phone number, email, and camera details — is accessible only to:

  • Law enforcement agencies with an active, paid subscription to Big Brother Cams
  • Big Brother Cams LLC administrators for platform management purposes

Your information is never visible to the general public, other civilians, or unverified parties. On the public-facing map, you appear only as an anonymous pin — your identity is revealed only after an authorized agency accesses your full profile.

5. Data Security

We take data security seriously and implement the following measures:

  • All data is transmitted over HTTPS encrypted connections
  • Passwords are hashed using industry-standard encryption — we never store plain-text passwords
  • Payment card data is handled exclusively by Stripe, a PCI-DSS compliant payment processor — we never store card numbers
  • Database access is restricted and audited
  • All agency access to civilian profiles is logged

While we implement strong security measures, no system is 100% secure. In the event of a data breach, we will notify affected users as required by applicable law.

6. Your Rights and Choices

As a civilian registrant, you have the following rights at any time:

  • Pause your listing — temporarily hide your profile from agencies without deleting your account
  • Remove your listing — permanently delete your profile and all associated camera data
  • Update your information — correct or update any information in your profile
  • Request your data — request a copy of all data we hold about you
  • Delete your account — request complete deletion of your account and data

To exercise any of these rights, use the controls in your dashboard or contact us at privacy@bigbrothercams.com.

7. Data Retention

We retain your personal information for as long as your account is active. If you delete your account or remove your listing, we will delete your personal information from our active databases within 30 days. Some information may be retained in encrypted backups for up to 90 days before being permanently deleted.

Agency subscription and payment records may be retained for up to 7 years for tax and accounting compliance purposes.

8. Third-Party Services

We use the following third-party services to operate the platform:

  • Supabase — database and authentication hosting. Data is stored on servers in the United States.
  • Stripe — payment processing for agency subscriptions. Stripe is PCI-DSS Level 1 certified.
  • Vercel — website hosting and content delivery.
  • Google Fonts — font delivery (no personal data shared).

Each third party has its own privacy policy governing their use of data. We encourage you to review them.

9. Children's Privacy

Big Brother Cams is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has registered, please contact us immediately at privacy@bigbrothercams.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email and will update the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.

📧 Privacy Questions?

Big Brother Cams LLC

Laplace, Louisiana

privacy@bigbrothercams.com

LEGAL DOCUMENT
Terms of Service
Big Brother Cams LLC · Last updated: April 3, 2026 · Effective: April 3, 2026

By creating an account or using BigBrotherCams.com, you agree to these Terms of Service. Please read them carefully. These terms govern your use of the platform whether you are a civilian registrant or a law enforcement agency subscriber.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Big Brother Cams LLC ("Company," "we," "us," or "our"), a Louisiana limited liability company. By accessing or using the Big Brother Cams platform at bigbrothercams.com ("Platform"), you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Platform.

2. Description of Service

Big Brother Cams is a voluntary civilian camera registry platform that allows:

  • Civilian Registrants to list their home or business surveillance cameras and make themselves available to be contacted by law enforcement in connection with criminal investigations.
  • Law Enforcement Agencies to search the registry for camera owners near incident locations and contact them directly to request footage or access.

Big Brother Cams is a registry and communication platform only. We do not provide direct access to any camera feed, footage, or recording. All footage sharing occurs directly between the civilian and the law enforcement agency.

3. Eligibility

Civilian Registrants

  • Must be 18 years of age or older
  • Must be the legal owner or authorized occupant of the property where cameras are located
  • Must have legal authority to share or provide access to any footage from registered cameras
  • Must provide accurate and truthful information

Law Enforcement Agencies

  • Must be a duly authorized law enforcement agency operating within the United States
  • Must provide a valid ORI (Originating Agency Identifier) number
  • Must maintain an active paid subscription
  • Access is granted to the agency, not individual officers — the agency is responsible for all use by its personnel

4. Civilian Registrant Terms

Voluntary Participation

Registration is completely voluntary. You may pause or remove your listing at any time from your dashboard. Removing your listing does not affect any prior interactions with law enforcement agencies.

Accuracy of Information

You agree to provide accurate information about your cameras, including honest descriptions of recording capability, live feed availability, and retention periods. Providing false information may result in account termination.

Cooperation is Optional

Being listed on the registry does not obligate you to share footage or provide access to your cameras. All sharing of footage is at your sole discretion. You may decline any law enforcement request.

No Compensation

Civilian registration is free. You will not receive monetary compensation for being listed or for providing footage to law enforcement.

5. Law Enforcement Agency Terms

Authorized Use Only

Access to the civilian registry is granted solely for legitimate law enforcement purposes including active criminal investigations, missing persons cases, and other lawful law enforcement activities. Any use of registry information for personal, commercial, or unauthorized purposes is strictly prohibited and may result in immediate account termination and legal action.

Confidentiality

Civilian registrant information accessed through the platform must be treated as confidential law enforcement sensitive information. Agencies agree not to share, publish, or disclose civilian registrant information beyond what is necessary for the specific law enforcement purpose.

Professional Conduct

All contact with civilian registrants must be conducted professionally and in accordance with applicable law. Harassment, intimidation, or improper contact with registrants is strictly prohibited.

Subscription and Payment

  • Agency subscriptions are billed monthly in advance
  • Subscriptions automatically renew unless cancelled
  • You may cancel your subscription at any time — access continues until the end of the current billing period
  • Refunds are not provided for partial months
  • We reserve the right to modify subscription pricing with 30 days notice

6. Prohibited Conduct

All users agree not to:

  • Provide false, misleading, or inaccurate information
  • Use the platform for any unlawful purpose
  • Attempt to access accounts or data belonging to others
  • Reverse engineer, scrape, or copy any part of the platform
  • Use registry information for stalking, harassment, or any non-law-enforcement purpose
  • Share login credentials with unauthorized persons
  • Attempt to circumvent any security measures

7. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. BIG BROTHER CAMS LLC DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

We do not guarantee the accuracy, completeness, or timeliness of civilian registrant information. Camera availability, recording status, and contact information are provided by registrants and may change at any time.

We are not responsible for the outcome of any interaction between law enforcement agencies and civilian registrants, or for the quality, availability, or usefulness of any footage obtained through the platform.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BIG BROTHER CAMS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, OR PERSONAL INJURY.

Our total liability to you for any claim arising from your use of the platform shall not exceed the amount you paid to us in the three months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Big Brother Cams LLC and its officers, members, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the platform, your violation of these Terms, or your violation of any applicable law.

10. Termination

We reserve the right to suspend or terminate any account at our sole discretion for violation of these Terms, fraudulent activity, or any conduct we deem harmful to the platform or its users. Agency subscriptions terminated for cause are not eligible for refunds.

You may terminate your account at any time by removing your listing (civilian) or cancelling your subscription (agency).

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of St. John the Baptist Parish, Louisiana.

12. Changes to Terms

We may update these Terms from time to time. We will notify registered users of material changes by email and will update the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms, contact us at:

📧 Legal Questions?

Big Brother Cams LLC

Laplace, Louisiana

legal@bigbrothercams.com